Frequently
asked questions:
How
do we get our information to you?
Currently we use several different methodologies for
collecting information. Depending on what is most
convenient for our clients we utilize Federal Express,
DHL, FTP (file transfer protocol), scan to e-mail,
courier service or US mail.
Can
you interface with a hospital mainframe?
In most cases Yes. The interface between our billing
system and a hospital mainframe is one of our specialties.
Typically, there is no additional cost for the service.
Pathologists, radiologists and certain other medical
providers should feel completely confident in our
ability to integrate data into our practice management
software.
What
is the cost?
The cost depends on a number of factors. Please fill
out our simple and completely confidential rate
quote form. Your office will never be burdened
with sales calls. Medi-Bill Inc. offers the highest
quality service and lowest fees in the industry.
Will
we have to sign a contract?
No.. At Medi-Bill Inc. we work off of non-binding
contracts. You may terminate your non-binding contract
at any time with 30 days written notice. Prior to
initiating our service each party will sign a simple
written agreement documenting services that we will
provide to each other.
Do
you transmit claims electronically?
We submit claims electronically to a most carriers.
Insurance carriers who are not equipped for electronic
claims submission will receive our claims on paper
utilizing a standard HCFA 1500 or UB 92 claim form.
Will
you file our claims to secondary payers?
yes.. Secondary claims submission is part of our service.
Where
do our checks and correspondents go?
To this question there are three basic options.
1. All checks and correspondents will be mailed to
the provider's office
2. Provider may purchase a P.O. Box for which they
have complete control adjacent to Medi-Bill's corporate
offices.
3. Provider may have all checks and correspondents
issued to Medi-Bill's corporate P.O. Box.